Last updated: 10 November 2026
botbuilds is operated by Talamacus Consulting LLC, a Wyoming limited liability company ("botbuilds", "we", "us"). This policy explains how we handle personal information when you visit botbuilds.com, book a call, or use the botbuilds service (the "Service"). If you have questions, email us at hello@botbuilds.com.
Who this policy covers
Our customers are agencies. When an agency uses botbuilds to build inside its GoHighLevel and Assistable accounts, we may process information about the agency's own clients and their contacts. For that information we act on the agency's instructions as a service provider (a "processor"), and the agency is responsible for having the right to share it with us. Everything else in this policy covers information we control directly.
Information we collect
Information you give us
- Contact details such as your name, email address, phone number and agency name when you book a call or sign up.
- Billing details. Payments are handled by our payment provider; we do not store full card numbers.
- Messages, requests, files and approvals you send in your botbuilds Slack channel or to our team.
- Brand kits, offers, calendars and other preferences you give us for each of your clients.
Information from the accounts you connect
- When you connect your GoHighLevel agency and Assistable account, we access the sub-accounts, workflows, funnels, knowledge bases, assistants and related settings needed to scope and complete the builds you ask for.
- Those accounts can contain your clients' contact records. We only access them as needed to deliver a requested build or support request.
Information collected automatically
- Basic technical data when you visit the website, such as browser type, device, pages viewed and approximate location from your IP address.
- The website loads fonts from Google Fonts and plays video reviews from YouTube (privacy-enhanced mode) only when you choose to play them. These providers may receive your IP address.
How we use information
- To provide the Service: scoping, estimating and completing builds, and keeping a record of what was built where.
- To run onboarding calls, provide support and talk to you about your account.
- To bill you and manage credit, plans and top-ups.
- To keep the Service secure, prevent misuse and fix problems.
- To improve botbuilds, including how it scopes and completes builds.
- To send you service messages and, where allowed, updates about botbuilds. You can opt out of marketing at any time.
- To meet legal, tax and accounting obligations.
We do not sell personal information, and we do not use your clients' contact data for our own marketing.
Who we share information with
We share information only as needed to run the Service, with providers who are bound to protect it. These include:
- Slack, where your private channel and requests live.
- GoHighLevel and Assistable, where builds are made.
- AI model providers that help botbuilds plan and write builds.
- Payment, hosting, scheduling and email providers.
- Professional advisers, and authorities where the law requires it.
If botbuilds is involved in a merger, acquisition or sale of assets, information may transfer as part of that transaction under this policy.
How long we keep information
We keep account and build records for as long as your account is active and for a reasonable period after, so we can support you and meet legal obligations. We don't keep copies of your clients' contact data beyond what a build needs. You can ask us to delete your information at any time; some records may be kept where the law requires.
Security
We use access controls, encryption in transit and least-privilege access to connected accounts. botbuilds works through a dedicated builder user that you can remove at any time, and publishing, sending and deleting wait for a person to approve. No system is perfectly secure, so please tell us straight away if you think your account has been compromised.
International transfers
We are based in the United States and our providers may process information in other countries. Where we transfer personal information from the UK or EU, we rely on appropriate safeguards such as standard contractual clauses.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict certain uses, and to withdraw consent. California residents have the right to know what we collect and to ask us to delete it, and we will not discriminate against you for using these rights. To make a request, email hello@botbuilds.com. If your request is about data in an agency's account, we will pass it to that agency. You can also complain to your local data protection authority.
Children
botbuilds is a business service and is not meant for anyone under 18. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. If we make significant changes, we will tell customers by email or in Slack before they take effect. The date at the top shows when it was last changed.
Contact
Talamacus Consulting LLC, trading as botbuilds
Email: hello@botbuilds.com